HOW TO ORDER
Browse the shop by clicking on the product categories in the navigation at the top of the screen. Click on product pictures to see more information and to load a larger picture.
When you find a product you want to buy, click the “Add to basket” button to add it to your basket.
The item will now be shown in your shopping basket on the right of the screen. The total cost of items in the basket will be calculated automatically. Remember that all prices include VAT.
When you have finished shopping, click the “Go to Checkout link and you will be taken through the simple and secure payment process.
You can place an order online and pay by credit card, debit card or PayPal.
Your card details are verified automatically online by Shopify Payments, and are not stored on the site.
Your personal details are kept secure at all times and are not shared with any other companies.
Once an order is placed on our website we are unable to make changes or additions.
HOW DO | PAY FOR MY ORDER?
Pay for your order by credit card, debit card or via PayPal. When you check out, you can choose your preferred payment method and follow the simple step-by step instructions.
PAYING BY CREDIT OR DEBIT CARD
Go through the secure checkout as normal and select “Credit card".
You can use major credit and debit cards.
Credit Cards: Visa and MasterCard
Debit Cards: Visa Debit.
PAYING BY PAYPAL
Go through the secure checkout as normal and select PayPal”.
You will be taken to the PayPal site to log into your account and set up the payment.
You will be automatically returned to the ZER Collection site to confirm the payment total and place the order.
Your PayPal account will show a charge to Bluebella. It is not possible for us to change this name on the PayPal system.
AFTER | HAVE ORDERED
As soon as you place an order, you will receive a confirmation e-mail. The e-mail will list the products you have bought, your order total and the billing and delivery address.
Please double-check the information and if anything is wrong, please contact us as soon as possible.
When your order is despatched, you will receive another e-mail with your courier tracking code and a link to the courier website so you can monitor your delivery.
CAN | MAKE CHANGES TO MY ORDER?
Currently, once an order is placed and paid for on our website we are unable to make product changes or additions.
WHAT IF | AM OUT WHEN MY ORDER ARRIVES?
If you are out when the parcel arrives, your courier will leave a card telling you how to re-arrange delivery or where to collect your order.
The shipping options may vary depending on the delivery address, what time you make your purchase and ¡tem availability.
At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.
Standard Shipment: Arranged delivery at a set time starting the second working day after placing the order. 4,99 EUR / FREE (Orders over 200 EUR). (For Balear Islands 7,99 EUROS).
Express Shipment: Delivery on the next working day: - 8,99 EUR (For Balear Islands 14,99 EUR ).
Standard Shipment: Arranged delivery at a set time starting the second working day after placing the order from a EU country. 9,99-14,99 EUR (Depending on the country).
Express Shipment: Delivery on the next working day for EU countries. - 11,99 25,99 EUR (Depending on the country).
Standard Shipment: Arranged delivery at a set time starting the second or third working day after placing the order. 19,99 EUROS.
Express Shipment: Delivery on the second working day in the main business areas. 26,99 EUROS
Rest of the world:
Standard Shipment: Arranged delivery at a set time starting no sooner than the third working day after placing the order.24,99-39,99 EUR (Depending on the country).
Express Shipment: Delivery on the second or third working day. 15,99-26,99 EUR (Depending on the country).
Prices may vary, delivery cost will be calculated for each individual item.